Safety with DRIFE

Because we care for you
 
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For your Safety

With the rise of ride-sharing services available in the world, it has been easy for users to commute with app based services and cashless transactions. The introduction of ride-sharing companies in the start gave the users the liberty to use one application and account to be used universally. However, with the rise of such services, one question that does ring a bell is the passenger safety, especially in countries with loose law controls. This paper focuses on the aspect of passenger safety in ride-sharing services.


There have been reports of harassment, assault and robbing passengers on these rides. However, no strict measures could be taken because of the company not having full control over the driver, vehicle and ride. Poor feedback system has also added fuel to the fire. As much asthey are filling the gap of better services across the world, there is a dire need of having possible security measures to make sure that rider safety is ensured from the start of the journey till he/she reaches the destination.

Different suggestions that have been given include the introduction of mandatory dash cams in the rides through which the rider can put a live transmission of his/her rideon social media or YouTube, in order to have more eyes. Moreover, an introduction of watchdog network, which can volunteer to monitor rides, can also keep an eye on the transmission and can contact lawmakers in case of emergency. A distress alarm on the app can be made available, which can report discomfort of the rider or suspicious behavior of the driver. Other measures like keeping indoor lights on during after-dark hours, display of ride sharing company’s sticker on front and rear of the car and introduction of passenger insurance add-on in the ride type can also enhance security of the rider.

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Annual checks and ongoing monitoring

Every driver is required to pass a professionally administered 
background check before they drive and each year after that. We also conduct continuous criminal  monitoring and driving record checks of current drivers.  Anyone with disqualifying violations won't be able to drive with DRIFE.

Mandatory Safety Education

Every driver is required to pass a professionally administered background check before they drive and each year after that. We also conduct continuous criminal monitoring and driving record checks of current drivers. Anyone with disqualifying violations won’t be able to drive with DRIFE.

Two way Accountability

We proactively educate all riders and drivers on our Community Guidelines. Anyone who violates these guidelines or our Terms of Service may be permanently removed from the platform.